Refund Policy

Refund Window

You may request a refund within 10 days of your purchase date. After this period, purchases are generally final.

Eligibility

Credit packs may be refunded only when credits are unused or mostly unused. Subscription refunds may be denied or prorated if a significant portion of credits has been consumed. Credits used for AI character image generation, reference-image processing, or completed tasks are generally non-refundable.

How to Request a Refund

Email support@emochiai.com with your account email, purchase date, plan or credit pack, and refund reason.

Contact

Email: support@emochiai.com
Website: emochiai.com

Last updated: May 5, 2026